HOSP 1140 — Quality Management of Service in the Hospitality Industry 3 Credit Hours

Applies the services concept to a total management improvement system in the hospitality industry. Analysis includes ethics, practices, and case studies of leading hotel companies. (3 lecture hours)

Part of

• Hospitality Foundations, Certificate
• Hospitality Management, A.A.S.
• Hospitality Management Operations, Certificate
• Restaurant Management, Certificate

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