BUS110 — Principles of Customer Service
BUS 110 - Principles of Customer Service BUS 110 - Principles of Customer Service Lecture: 3 Lab: 0 This course is designed to students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention, actively participate as a member of a team, and develop time management skills Is course repeatable for credit? No Variable Hour Exist No Mode of Delivery Traditional, Online Is this an International Course? No
Part of
- Hospitality Management, A.A.S.
- Meeting and Special Event Planning, A.A.S.
- Meeting and Special Event Planning, Certificate of Achievement
- Customer Service, Certificate of Completion
- Hospitality Management, Certificate of Completion
- Hotel Management, Certificate of Completion
- Restaurant/Foodservice Management, Certificate of Completion
- Heating, Ventilation and Air Conditioning, Certificate of Achievement
- Associate in General Studies