HOSP 1111 — Front Office Operations 3 Credit Hours

Supervisory management roles in the front office of a hotel or resort. Includes desk operations, reservations, sales, information management and uniformed services. Use of simulations, computers, role playing and hotel job shadowing. (2 lecture hours, 2 lab hours)

Part of

• Hospitality Foundations, Certificate
• Hospitality Management, A.A.S.
• Hospitality Management Operations, Certificate
• Hospitality Sales and Marketing, Certificate
• Meeting and Event Planning, A.A.S.
• Resort Management, Certificate
• Travel and Tourism, A.A.S.

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