MGMT 2140 — Retail Management
Develops a working knowledge of managing a retail business from a variety of perspectives with an emphasis on store management. The emphasis is on contemporary issues in retailing, particularly the process of supervising customer service and dealing with the changing demographics of retailing. An application focus on the use of information technologies, the internet, and electronic retailing is intended to give the student hands-on experience in retail management. Topics include: strategic retail management; store, non-store, and nontraditional retailing; retail human resource management; developing a customer-focused service strategy; managing customer service; retail operations and financial management; merchandise management; buying and inventory management; global, cataloging, and electronic retail management, information technology applications in retailing.
Part of
- BA23 Business Technology, Associate of Applied Science Degree
- BA22 Business Technology, Diploma
- MD13 Business Management, Associate of Applied Science Degree
- MD12 Business Management, Diploma
- EE71 Entrepreneur Management, Technical Certificate of Credit
- HRM1 Human Resource Management Specialist, Technical Certificate of Credit
- SSM1 Service Sector Management Specialist, Technical Certificate of Credit
- SB41 Small Business Management Specialist, Technical Certificate of Credit
- AF53 Associate of Applied Science in Interdisciplinary Studies