HMGT1300 — The Guest Experience
HMGT 1300 - The Guest Experience HMGT 1300 - The Guest Experience 3 sem hrs cr In this course students will learn the many aspects of exceptional customer service, including the benefits and barriers of great customer service; how to project a customer-friendly image; how to measure customer satisfaction levels; and techniques for dealing with demanding customers. Students will develop a personal action plan to improve customer service skills. Transfer (UT) or Non-Transfer Course (UN): UN Master Course Syllabus Student Learning