BUSN 1350 — Sales and Service **
.................................................. 3 cr. ........................................................................................3 Lec. hrs./week Pre-Req: None Co-Req: None This course is an introduction to the fundamentals of customer service and selling. Topics may include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strate - gies, and cultivating repeat business through service.