HOS 220 — Restaurant Service and Operations (4) (1,9)
The student in the dining room service course will participate in the operation of the student run restaurant. In this course it will be our goal to learn the skills required to provide quality service that will often exceed the guests' service expectations. This class will prepare you to demonstrate competency and self-confidence when working in a variety of situations in a dining room. The "hands-on" experience of participating in the operation of the student run restaurant will provide skill training in customer service, tableside service, beverage service, service styles, dining room organization, communication skills, marketing and merchandising of the menu. (1.2) Proficiency Credit Not Available Pass/No Credit Not Available.