Airline Customer Services Advanced Certificate
The Airline Advanced Customer Services Certificate provides students with a career path for attaining the communication skills, practical knowledge, and technical training necessary for pursuing a career as a reservations agent, gate agent, ticket agent, or customer services manager. Students completing this certificate will develop an advanced understanding of the airline industry and the safety, security, and service requirements necessary to work in customer services for a major airline. To earn this certificate, complete the required courses as listed with a grade of C or better. At least 50% of all major course work must be completed at Cypress College. This certificate requires a total
Courses
- ATC 101 — C Introduction to Travel Careers 3 Units
- ATC 102 — C Career Communication and Portfolio 3 Units
- ATC 112 — C Homeland Security 3 Units
- ATC 116 — C Aviation and Transportation Security 3 Units
- ATC 118 — C Disaster Preparedness Response 3 Units
- ATC 132 — C Private Pilot 4 Units
- ATC 174 — C Destinations- Americas and Europe 3 Units
- ATC 175 — C Destinations Africa and Pacific 3 Units
- ATC 182 — C Cultural Tourism 3 Units
- ATC 183 — C Customer Care: Airline/Travel 3 Units
- ATC 192 — C Airline Reservations - SABRE 3 Units
- ATC 196 — C Flight Simulator Private Pilot 2 Units
- ATC 256 — C Crew Resource Management 3 Units
- ATC 270 — C Airline Operations 3 Units
- ATC 271 — C Airport Operations 3 Units
- ATC 274 — C Passenger Services and Safety 3 Units
- ATC 278 — C Public Relations 3 Units
- ATC 295 — C Aviation and Travel Internship 3 Units
- ATC 299 — C Independent Study 0.5-2 Units