ZPDI 0782 — ZPDI-0782 Human Skills - Work Place Essentials Bundle (Online)
$230 (12-months to complete) The Work Place Essentials Soft Skills Bundle will give participants a variety of skills needed for customer and business support. Participants will be provided with a strong skill set including dealing with difficult customers, generating return business and teamwork within the company. Within these workshops students will learn business ethics and etiquette, change management, civility in the workplace, customer service and support, conflict resolution, networking, risk assessment, safety in the workplace and teamwork and team-building skills. Aligning these characteristics with corporate standards will make participants stand out and become leaders throughout their company.