ACR 134 — HVAC Customer Service and Industry Certifications
Units: 1 Lecture Hours: 18 Lab Hours: 0 Outside Hours: 36 Grading Method: Letter Credit Status: Credit, degree applicable Conditions of Enrollment: Recommended Preparation: ACR 121 This is a course in Heating, Ventilation and Air Conditioning (HVAC) customer service, Environmental Protection Agency (EPA) Section 608 and Section 609 Technician Certifications, and North American Technician Excellence (NATE) Certification. Topics include communication skills, problem solving, interview skills, refrigerant recovery and recycling, laws, regulations, and energy efficiency. Students learn vital workplace skills through designed exercises as well as how employers evaluate these skills. Students can prepare for universal EPA and NATE certification. Note: Only offered in fall.