BCOT 248 — Professional Soft Skills for the Workplace
This course covers the critical soft skills necessary for workplace success. Topics include, but are not limited to, communication skills, job behavior, customer service, project management leadership, power listening, conflict resolution, teamwork, networking, emotional intelligence, cultural sensitivity, employer expectations, time/stress management, employee attitude, and workplace ethics.
Part of
- Business Communications Office Technology: General Office (A.A.)
- Business Communications Office Technology: General Office (CERT)
- Business Communications Office Technology: Legal Secretary (A.A.)
- Business Communications Office Technology: Legal Secretary (CERT)
- Business Communications Office Technology: Secretary/Administrative Assistant (A.A.)
- Business Communications Office Technology: Secretary/Administrative Assistant (CERT)