CSPS 103 — Conflict Resolution, Problem Solving, and Crisis Management
Students will develop skills in critical thinking, problem-solving, de-escalation, and crisis response through simulated exercises and real-world scenarios. The course focuses on acting decisively during crises and utilizing critical thinking and problem-solving skills to address challenges amidst uncertainty. Students will learn strategies for resolving conflicts and solving problems in public safety scenarios and will introduce emergency management protocols like unified command structure. The course will also include self-reflection on personal stress responses during crises.