POFT1472 — Technical Customer Service

Add to Publication Topics include internal/external customer relationships, time management, best practices, critical thinking, problem solving, verbal and non-verbal communications skills, and conflict resolution. Semester Hours: CIP: 52.0501 at: NLC: No NVC: No PAC: No SAC: Yes SPC: No Click here for course schedule information.

Prerequisites: POFT1313, POFT1371